State Farm® Insurance Agent Alecia Francis

"Janet was very professional and knowledgeable regarding our homeowners insurance."

"Vanessa was professional, answered all of my questions and processed my payments."

"Tiffany took great care of my insurance policy! She was friendly and helpful."

"I would like to give a shout out to Alicia Francis State Farm family every time I have a small issue or large issue. Alicia France's family always takes care of me and I would like to say thank you to Ms. Tiffany today for your assistance."

"Aiesha Harper was very knowledgable, friendly and easy to work with."

"Today I was calling around to different insurance companies and I finally talk to Vanessa Beltran who was patient with me and helped me out and met my every need. I just want to thank her so much for being patient with me today."

"Alecia and her Staff are great at what they do; great information and advice on insurance needs. I've been with her agency for almost 12 years now and the level of care has not changed. They are attuned to my needs and make sure my concerns are addressed across the board with all lines of my insurance. Great people!!"

"Very helpful and very kind!"

"Janet was great! Every time I call she is able to help me and if not she always points me in the right direction. And she always follows through with what she says!"

"State Farm has been a great company regarding coverage with my vehicle/home insurance. Any issues & they work quick with your claims etc"

"I have been working with Janet for years on all my pocilies from life to auto to homeowners. I couldn't be happier, we have clear communication and a great relationship."

"Amazing step by step help on understanding of all policies on life insurance. For someone, who has never been through the process before she made it very clear on what was offered and what the conditions are. I accidentally!!.. held her up way past her work hours I believe but she didn’t mind taking the time out to help me find a policy that best fit me and my family. Thank you so much Janet!!!"

"Denise was very helpful on assisting my family and I."

"Agents are really friendly and helpful."

"I'd just like to say for the 'year' that I've been dealing with State Farm insurance for auto purposes, it all started out great, so I thought. I don't have the time, or the energy to go into any of the back forth negative details that I've gone through with a particular agent. Nor do I care to speak negative about anyone in spite of. I'll just say that for the 1st time when I spoke to Collette Shaw, today, she spoke with such professionalism and patienc., And she had a soothing calming tone in her voice. She took the time to explain some things in details in a 20-25 minutes conversation that no other individual had in an entire yr. I really appreciated that! Because I was lacking understanding of a couple of things. Those 5 stars are for her. Because great customer service (and kindness) goes a long ways for me. Happy New Year."

"Broker and staff are informative, helpful and kind when I have questions related to my policies. Most recent engagement was with Ms. Moffett, thank you for being kind and for providing great customer service"

"This is a great insurance office! I have enjoyed working with Janet for many years! She’s great! I recommend her and Alecia for your insurance needs!"

"I have had a great experience with my agent Alicia and everyone that I have worked with in the office. Janet is always so helpful. 🙂"

"Tiffany was very helpful in getting my monthly payment processed in a timely manner."

"Awesome service"

"Thanks for your help as always . Merry Christmas , I’m loving my insurance company and agent so far , I think it’s been about two years now ."

"Everyone was very patient and professional"

"Janet, was so very helpful. I added a new car to be inured earlier this month and she made that process so easy. I just renewed an existing policy with some updates and again she was most helpful."

"Instant help within 5 minutes! I have been with these guys for 35 or more years! Will always recommend!"

"State Farm does not care about their customers. They would rather pay HUGE amounts out to attorneys before paying on a claim."