
State Farm® Insurance Agent Alecia Francis
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
LAURA MM
April 16, 2025
"Great Staff and always handling the questions or inquiries of my policy promptly. I appreciate their positive attitude and as always, their focus is on helping the customers. thank you Alycia and Janet! you all are a wonderful team to work with!"
"Laura, thank you so much for your wonderful review! I'm happy to hear that our team, especially Janet, has been able to assist you promptly and with a positive attitude. We always aim to focus on helping our customers, and your appreciation means a lot to us. If you have any more questions or need further assistance, don't hesitate to reach out. - Alecia Francis - State Farm Insurance Agent, Duncanville, TX"
Shai
April 16, 2025
"I have had a great experience with my agent Alicia and everyone that I have worked with in the office. Janet is always so helpful. 🙂"
Monica Tidwell
April 14, 2025
"I called the office for assistance over the weekend but forgot they were closed. Vanessa promptly gave me a call the next business day. She addressed all of my concerns and put me i the right direction saving me 100's of dollars. I love my agent and her staff!!! @v"
Chelsea Allen
April 14, 2025
"She was excellent and helped me stay in budget"
Jessika
April 9, 2025
"I had a wonderful experience very helpful and pleasant and patient and answered all my questions and concerns"
Trap Pablo
March 28, 2025
"👍🏼👍🏼"
BW Perez
March 24, 2025
"I have been using Alecia Francis with State Farm as my agent since I’ve moved to Texas for auto and life insurance and it’s always been the best! Recently got an increase to my home owners insurance, submitted a quote request from Alecia Francis office for assistance while I was at work. Vanessa Beltran not long after called me letting me know she was able to get a quote and behold the quote was way better than I expected and received discounts for multi line. Vanessa made this soooo easy and stress free, because the increase to the current home owners insurance I had was a big jump for my family! I can’t say enough about Alecia’s office and her amazing team! Thank you again Vanessa for helping me and making this switch so easy and smooth! You all are blessings!"
Nicole W.
March 24, 2025
"Vanessa assisted me. She made the transition from state to state policy very easy. Vanessa was professional and courteous. She was efficient and knowledgeable. I recommend Alecia Francis State Farm services for auto need."
Linda Majors
March 21, 2025
"Great service."
Elton Brock
March 14, 2025
"Ashley was very professional and she displayed so much professionislm, care and concerns. She was very welcoming to me when I arrived. Need more people like her."
Khalon Selmon
March 14, 2025
"Very helpful"
3DBulletinBoards1
March 4, 2025
"This is a great insurance office! I have enjoyed working with Janet for many years! She’s great! I recommend her and Alecia for your insurance needs!"
"Thank you for your review. We appreciate you referring your family and friends to our agency."
Melissa Jackson
February 18, 2025
"Mel was very informative and patient with me adding on to my auto policy. She provided excellent advice and offered additional services in case I or anyone needs assistance. I would recommend Alecia Francis Agency to friends and family."
LaQuoter Hashaway
February 13, 2025
"I highly recommend, she was very knowledgeable and assisted my needs."
summer jackson
February 13, 2025
"I had an amazing experience with Ms. Rosalind! She was very thorough and patient with explaining what my auto policy consists of, as well as answering all my questions with care. I would definitely recommend Alecia Francis for all your insurance needs.❤️"
Paula Gill
February 11, 2025
"Roslyn was very knowledgeable helpful and pleasant I will most definitely recommend other people to you"
Russell Cosby
February 4, 2025
"Aiesha Harper guided us through and was a pleasure to deal with in writing our homeowner and both auto policies. Thank you!"
Demetrius Johnson
January 28, 2025
"Great customer service as always Miss Aisha Harper was great and taken care of my needs thank you so much for being a great insurance company."
Abelino Menchaca
January 25, 2025
"Aiesha was so helpful and is saving me tons of money by switching. I'm so glad she called me when she did."
Rita Key
January 16, 2025
"It's always a pleasure speaking with Vanessa! I'm so thankful for her assistance."
"Vanessa is indeed a valuable member of our team. I'm glad to hear she was able to assist you effectively by truly listening and resolving your concerns. Your appreciation means a lot to us. If you need any further assistance, don't hesitate to reach out. - Alecia Francis - State Farm Insurance Agent, Duncanville, TX"
Hilda Garcia
January 14, 2025
"Courtney is the best, always willing to go the extra mile to assist and answer all my questions!!!🙌🏻"
Billy Gaut
December 31, 2024
"Everything went great.thanks"
"We pride ourselves on providing Remarkable Service. Thank you for trusting your insurance needs with our agency. "
Clarissa Mccarty
December 31, 2024
"Vanessa is very friendly and helpful"
"Hi Clarissa. Thank you for providing this feedback. We are thankful that you chose our agency for your insurance needs."
Brian Kelly
December 24, 2024
"Great! no BS, just what I asked for."
"Thank you Brian for choosing Alecia Francis State Farm Agency for your insurance needs."
Chad Cotton
December 17, 2024
"Have been a client at this office for several years. The service is EXCELLENT. Courtney has helped me most recently, but all of her employees provide an effortless experience. If you need insurance by the best in the DFW I’d recommend no other than Alecia Francis State Farm!!"
"Chad, it has been an absolute pleasure servicing your insurance and financial service needs. Thank you for referring your family and friends."